Terms & Conditions

You can order on this website, through our WhatsApp order forms, or by messaging us directly. An order is only confirmed once we reply to you — usually on WhatsApp from +233 54 693 6149 — with your order number and payment instructions.

We may decline or cancel an order if an item is out of stock, if details are unclear, or if we cannot reach you on the phone number you provided.

All prices are shown in Ghana Cedis (GH₵) and may change without notice, but the price we confirm with you on WhatsApp is the price you pay.

We accept Mobile Money and Bank Transfer only, sent to the official numbers we give you with your order confirmation. We never ask for card details, and you should never send a payment to any number we did not confirm in writing. If in doubt, call us on +233 24 020 7084 before paying.

Orders are prepared after payment is received and confirmed. Nothing on this website charges you automatically — there is no card checkout.

We deliver across Ghana from Kasoa, Nyanyano Road. Around Kasoa and the Central Region, delivery typically takes 1–2 days; other regions usually take 2–4 days depending on the courier.

Delivery fees depend on your area and the size of your order — we confirm the exact fee with you on WhatsApp before you pay.

Please give a phone number we can reach on the day of delivery. If a delivery fails because we could not reach you, we can rearrange it, and additional courier charges may apply.

If an item arrives damaged, or you receive the wrong item, tell us within 48 hours of delivery with a photo and your order number, and we will exchange it or put it right at no cost to you.

Unopened, unused items in their original packaging can be exchanged within 3 days of delivery. You cover the return delivery cost unless the exchange is because of our mistake.

For hygiene and safety reasons, we cannot accept returns on opened wigs, opened cosmetics, opened supplements, or personal-care items — please ask us anything before you order and we will describe the item fully.

The supplements and wellness products we sell support general wellbeing but are not medicines, and they do not treat, cure or prevent any disease. Descriptions are taken from the manufacturers' labelling.

If you are pregnant, breastfeeding, managing a health condition, or taking regular medication, speak with your doctor before taking any supplement. Stop use and seek advice if you notice a reaction.

We are not medical professionals and cannot give dosage or treatment advice beyond the instructions printed on the product.

We photograph the actual items we sell, but colours can look slightly different between screens and real life. Ask us for extra photos or a short video on WhatsApp before buying — we are happy to send them.

Stock levels shown are updated as often as we can, but an item can sell out between your order and our confirmation. If that happens we will offer you a similar item, a back-in-stock alert, or a refund of anything you have paid.

Order records are kept so we can deliver, support you after delivery and handle exchanges. How we handle your personal information is described in our Privacy Policy.

Every order you place gets a unique order number you can use to check its status any time on our Track Order page.

We may update these terms as the shop grows. The version on this page applies to any order placed after it was updated, and we will always confirm the important details — price, delivery fee and payment method — with you directly before you pay.